What can I say!
It’s been many years since I have been so delighted with a grudge purchase. I tried telling myself people were just mumbling, but once tested, I realised I really had a hearing deficiency.
Why my delight? Well, I am just so much more relaxed now that I can hear clearly.
I had no idea how much tension there was in trying to hear. I avoided talking on the phone, but now that the calls come through on the aids crystal clear, I am a happy chatter. I also love the added bonus of being able to listen to music on my iPhone.
I really want to thank you for making my unexpectedly quick adjustment to wearing the hearing aids. I can’t tell you how much I appreciate your patience, your attention to detail, understanding of my concerns, and full explanations at each stage of the process. And I have to add that the sisters who cover reception and admin are terrific. This is one of the best service experiences I have ever had.
Thank you so much.
P.S. I’m beginning to think that ‘hearing aids’ have had a bad rap. We never say ‘seeing aids’. No, we call them GLASSES and we complement people on their frames. I suggest renaming hearing aids. Why not call them HEAR PODS? Baby Boomers are of an age to have hearing checked. Like glasses, if they need them, they want something ‘cool’ to wear.