What must you do if you have a moisture problem or if the hearing aids come in contact with water?
- Remove the battery
- Dry them immediately with a towel
- Get them in your drying device ASAP
If they are still not working after a few hours, let you hearing-care professional know, and get them sent in to the manufacture for a service/repair.
DO NOT try to dry them with a hair drier or other heated device, since extreme heat can damage or even destroy your hearing aids and hearing aid batteries. It is possible for the plastic casing on your hearing aids to melt when exposed to high heat, but the most likely thing to happen first is that your hearing aids will be damaged internally. The heat can damage the electronics inside the hearing aid and can also considerably reduce the battery life.
How do you prevent moisture and heat damage? Some effective and common preventative measures include the following:
- Choose a hearing device that comes with nanocoating or a high IP (water resistance) rating
- If you are prone to excessive sweating, remove your hearing aids when exercising, or else try to exercise during the cooler parts of the day
- Keeping your technology in a drying device when not in use
- This could be an air-tight tub with a desiccant tablet or an electronic drying box
The best way to prevent the hearing aids from getting heat damage, is just to make sure they are always kept in a cool dry place, like in their box. If you go out, make sure to take a box with you. If you must take them off when it is very hot outside, make sure to put them in the box and ensure that the box is kept inside a bag or under a towel.
Although cleaning and looking after your devices at home can significantly improve the life of your hearing aids, you should still bring them in to be properly cared for by a professional. They may be able to spot something that needs to be repaired that you may not have noticed. They are also able to make adjustments to your devices to better suit your hearing needs. If there is something wrong with the hearing aid and they are not able to fix it, they can also send them through to the manufacturers to open up the device and give it a more thorough cleaning or repair. It is recommended that hearing aids are sent in for servicing every six months to a year, to maintain the life of the hearing aid. During a hearing aid service, the manufacturer will check all the internal and external components of the hearing device, to ensure the aid is still functioning correctly.
– By Talia Lifson