I completed my community service year in 2021 at Hillbrow CHC in Johannesburg after graduating from the University of Cape Town in 2020. As the head of the audiology department, I engaged with a variety of people from different backgrounds, cultures, and religions. Within this setting, I found that a calm, patient, and solution-oriented approach helped my patients find growth and success as quickly as possible. I know that my development as a professional is a lifelong process. I have learnt so much already, but I also look forward to my practice every day, underpinned by the constancy of my passion and love for developing people, solving hearing-related issues and helping each person I see manage their ear-related needs.